Privacy Notice

Updated 2026-11-10

What we collect

We collect your purchase marketplace, order number, name, email address, satisfaction feedback, optional comments about product issues or improvements, registration IP address (IPv4 or IPv6) and registration time to record your purchase and provide product support. Your acknowledgement of this notice is stored with the registration. Registration is separate from a marketing subscription.

How we use and store it

Records are stored in the seller’s MySQL database and are accessible to authorized support staff. Feedback does not affect registration or support eligibility. We do not require reviews, social sharing or referrals. When automatic email is enabled, we send a registration acknowledgement to the email address you provide, with support information based on your feedback. Our email service provider processes your name, email address, order number and registration reference to deliver this service message. This is not a marketing subscription. We may process automated delivery failure notices to flag undeliverable addresses and help support staff follow up.

If you choose the WhatsApp support link, you will leave this website and open WhatsApp. Share only the information you want our support team to receive; WhatsApp’s own privacy terms apply to that service.

Cookies and technical information

A necessary session cookie protects the registration form and administrator login. The application uses a keyed hash of the connection address for rate limiting, while the registration record separately stores the submission IP address for support and abuse prevention. IP addresses may be shared or change over time and do not verify a buyer’s identity. Rate-limit entries expire and are removed after their retention window during subsequent application use. The server and hosting provider may also keep access logs under their own settings.

Contact and your choices

For questions or requests to access, correct or delete your registration data, email support@dowarranty.com. Include enough order information for the support team to locate the record. The seller should retain records only as long as needed for product support and applicable obligations.

Warranty

Registration records your request. It does not automatically verify an order with Amazon or TikTok. Product coverage follows the warranty terms supplied with the product. This website is operated by the seller, independently of Amazon and TikTok.